Which option is an example of nontherapeutic communication?

• A. Discuss client's appearance and daily activities
• B. Allow client to verbalize feelings
• C. Inform client of medication times
• D. Point out misfortunes of other people

Answer: (C)

Nontherapeutic communication happens when the nurse directs or instructs the patient in a way that shifts focus away from the patient’s involvement, feelings, or understanding. Telling a patient when to take medications is a directive, task-centered approach that can shut down discussion, bypass the patient’s questions or concerns, and create a power dynamic rather than a collaborative conversation. In therapeutic communication, the nurse would engage the patient in the plan, check for understanding, and invite questions or feelings about the medication. For example, instead of just stating medication times, the nurse might ask how the schedule fits into the patient’s day, whether there are any side effects, and what support the patient needs to take the meds consistently. That collaborative, empathetic engagement is what makes this option nontherapeutic.