A diverse population with limited English proficiency: which action should the nurse use to meet needs? (best single choice)

• A. Ask family members to help interpret
• B. Translate educational materials into multiple languages
• C. Use professional medical interpreters
• D. Do nothing, wait for the patient to speak English

Answer: (C)

Clear, accurate communication is essential when a patient has limited English proficiency. Using a professional medical interpreter ensures that the nurse conveys medical information, asks and answers questions, and obtains informed consent accurately. Trained interpreters understand medical terminology, can clarify ambiguities, and maintain neutral, confidential communication, which supports safe and effective care.

Relying on family members to interpret introduces risks: potential breaches of confidentiality, biases or omissions, and inaccuracies with medical terminology or complex instructions. Translating educational materials is helpful for general understanding but cannot replace real-time interpretation during conversations, assessment, or decision-making.

So, the best single action is to involve professional medical interpreters to facilitate accurate, respectful, and safe communication.